Privacy Policy
Wellscript Pharmacy LLC
Effective Date: Dec 1 2025
Last Updated: March 1, 2026
Introduction
Wellscript Pharmacy LLC ("Wellscript," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wellscriptpharmacy.com (the "Site"), use our services, or interact with us in connection with your prescriptions and healthcare needs.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
• Request prescription services, transfers, or refills
• Create a customer account on our Site
• Contact us via phone, email, or web forms
• Subscribe to our newsletter or promotional communications
• Participate in surveys or promotions
Personal information may include:
• Name, address, phone number, and email address
• Date of birth
• Insurance information
• Delivery preferences and ZIP code
Protected Health Information (PHI)
In the course of providing pharmacy services, we collect and maintain Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). PHI may include:
• Prescription information (medication names, dosages, prescribing physician)
• Medical conditions and health history relevant to your prescriptions
• Insurance and payment information related to prescriptions
Our use and disclosure of your PHI is governed by federal and state law, including HIPAA. For detailed information about how we use and protect your PHI, please refer to our HIPAA Notice of Privacy Practices, available at our pharmacy location or by request.
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Device type and operating system
We may use cookies, web beacons, and similar tracking technologies to collect this information. You can control cookies through your browser settings.
How We Use Your Information
Non-PHI Uses
We use personal information (non-PHI) for purposes including:
• Providing and improving our pharmacy services
• Processing delivery requests and coordinating logistics
• Communicating with you about services, promotions, and updates
• Responding to your inquiries and customer service requests
• Analyzing site usage and improving user experience
• Complying with legal obligations
PHI Uses
We use and disclose PHI only as permitted or required by law, including:
• Treatment: To fill your prescriptions, provide medication counseling, and coordinate care with your physicians and other healthcare providers
• Payment: To process insurance claims, verify coverage, and collect payment for prescriptions and services
• Healthcare Operations: To improve our services, train staff, conduct quality assurance, and perform business planning
• As Required by Law: To comply with legal and regulatory requirements
• With Your Authorization: For purposes not otherwise permitted, we will obtain your written authorization before using or disclosing your PHI
How We Share Your Information
Business Associates
We may share your information, including PHI, with third-party service providers (called "Business Associates" under HIPAA) who perform services on our behalf. We enter into written Business Associate Agreements (BAAs) with these providers to ensure they protect your information in accordance with HIPAA and applicable privacy laws.
Our Business Associates include:
• HIPAAtizer: We use HIPAAtizer, a HIPAA-compliant online form service, to securely collect prescription refill requests, transfer requests, and related health information through forms embedded on our website. HIPAAtizer has signed a Business Associate Agreement with Wellscript Pharmacy and is required to protect your PHI in accordance with HIPAA. Information you submit through our online refill and transfer forms is transmitted securely to HIPAAtizer's encrypted servers and then made available to our pharmacy staff through secure channels. HIPAAtizer does not use your PHI for any purpose other than providing form services to our pharmacy.
• Pharmacy Management Software Providers: We use pharmacy management systems to process prescriptions, maintain patient records, and coordinate with insurance companies.
• Delivery and Logistics Partners: We may share limited information (name, address, phone number, delivery instructions) with delivery service providers to fulfill prescription deliveries.
• Insurance Processors: We share necessary information with insurance companies and pharmacy benefit managers to process claims and verify coverage.
All Business Associates are contractually required to:
• Use your information only for the specific purposes for which they were engaged
• Implement appropriate security measures to protect your information
• Report any breaches or unauthorized disclosures
• Comply with HIPAA and other applicable privacy laws
Other Disclosures
We may disclose your information in the following circumstances:
• Legal Requirements: To comply with applicable laws, regulations, court orders, or legal processes
• Public Health and Safety: To prevent or control disease, injury, or disability; to report adverse events or product defects; or to notify persons of recalls
• Law Enforcement: In response to lawful requests by public authorities, including to meet national security or law enforcement requirements
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business (subject to confidentiality agreements)
We do not sell, rent, or share your personal information or PHI for marketing purposes without your explicit written consent.
Data Security
We implement reasonable physical, technical, and administrative safeguards designed to protect your information from unauthorized access, use, or disclosure. These measures include:
• Encryption of data in transit and at rest
• Secure servers and restricted access to PHI
• Employee training on privacy and security practices
• Regular security assessments and risk analyses
• Contractual protections with Business Associates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Access to Your Information
You have the right to request access to the personal information and PHI we maintain about you. You may request a copy of your records by contacting us at the information provided below.
Correction and Amendment
If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or amend it.
Opt-Out of Marketing Communications
You may opt out of receiving promotional emails or text messages from us by:
• Clicking the "unsubscribe" link in any promotional email
• Replying "STOP" to any promotional text message
• Contacting us directly at the information below
Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your prescriptions, deliveries, and account.
Restrictions and Objections
You have the right to request restrictions on certain uses and disclosures of your PHI. While we will consider your request, we are not required to agree to all restrictions. Contact us to discuss any restrictions you would like to request.
Breach Notification
In the event of a breach of your unsecured PHI, we will notify you in accordance with applicable law.
For more information about your rights under HIPAA, please refer to our HIPAA Notice of Privacy Practices.
Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our Site and services after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy, your personal information, or your rights, please contact us:
Wellscript Pharmacy LLC
36400 Woodward Ave, Suite 60
Bloomfield Township, MI 48304
Phone: (248) 792-7059
Fax: (248) 792-7216
Email: max@wellscriptpharmacy.com
For HIPAA-related questions or to request a copy of our HIPAA Notice of Privacy Practices, please contact our Privacy Officer at the above contact information.
Michigan-Specific Privacy Rights
Michigan residents may have additional privacy rights under state law. If you are a Michigan resident and would like more information about your state privacy rights, please contact us at the information above.
By using our Site and services, you acknowledge that you have read and understood this Privacy Policy.
Privacy Policy
Wellscript Pharmacy LLC
Effective Date: March 15, 2026
Last Updated: March 15, 2026
Introduction
Wellscript Pharmacy LLC ("Wellscript," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wellscriptpharmacy.com (the "Site"), use our services, or interact with us in connection with your prescriptions and healthcare needs.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
• Request prescription services, transfers, or refills
• Create a customer account on our Site
• Contact us via phone, email, or web forms
• Subscribe to our newsletter or promotional communications
• Participate in surveys or promotions
Personal information may include:
• Name, address, phone number, and email address
• Date of birth
• Insurance information
• Delivery preferences and ZIP code
Protected Health Information (PHI)
In the course of providing pharmacy services, we collect and maintain Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). PHI may include:
• Prescription information (medication names, dosages, prescribing physician)
• Medical conditions and health history relevant to your prescriptions
• Insurance and payment information related to prescriptions
Our use and disclosure of your PHI is governed by federal and state law, including HIPAA. For detailed information about how we use and protect your PHI, please refer to our HIPAA Notice of Privacy Practices, available at our pharmacy location or by request.
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Device type and operating system
We may use cookies, web beacons, and similar tracking technologies to collect this information. You can control cookies through your browser settings.
How We Use Your Information
Non-PHI Uses
We use personal information (non-PHI) for purposes including:
• Providing and improving our pharmacy services
• Processing delivery requests and coordinating logistics
• Communicating with you about services, promotions, and updates
• Responding to your inquiries and customer service requests
• Analyzing site usage and improving user experience
• Complying with legal obligations
PHI Uses
We use and disclose PHI only as permitted or required by law, including:
• Treatment: To fill your prescriptions, provide medication counseling, and coordinate care with your physicians and other healthcare providers
• Payment: To process insurance claims, verify coverage, and collect payment for prescriptions and services
• Healthcare Operations: To improve our services, train staff, conduct quality assurance, and perform business planning
• As Required by Law: To comply with legal and regulatory requirements
• With Your Authorization: For purposes not otherwise permitted, we will obtain your written authorization before using or disclosing your PHI
How We Share Your Information
Business Associates
We may share your information, including PHI, with third-party service providers (called "Business Associates" under HIPAA) who perform services on our behalf. We enter into written Business Associate Agreements (BAAs) with these providers to ensure they protect your information in accordance with HIPAA and applicable privacy laws.
Our Business Associates include:
• HIPAAtizer: We use HIPAAtizer, a HIPAA-compliant online form service, to securely collect prescription refill requests, transfer requests, and related health information through forms embedded on our website. HIPAAtizer has signed a Business Associate Agreement with Wellscript Pharmacy and is required to protect your PHI in accordance with HIPAA. Information you submit through our online refill and transfer forms is transmitted securely to HIPAAtizer's encrypted servers and then made available to our pharmacy staff through secure channels. HIPAAtizer does not use your PHI for any purpose other than providing form services to our pharmacy.
• Pharmacy Management Software Providers: We use pharmacy management systems to process prescriptions, maintain patient records, and coordinate with insurance companies.
• Delivery and Logistics Partners: We may share limited information (name, address, phone number, delivery instructions) with delivery service providers to fulfill prescription deliveries.
• Insurance Processors: We share necessary information with insurance companies and pharmacy benefit managers to process claims and verify coverage.
All Business Associates are contractually required to:
• Use your information only for the specific purposes for which they were engaged
• Implement appropriate security measures to protect your information
• Report any breaches or unauthorized disclosures
• Comply with HIPAA and other applicable privacy laws
Other Disclosures
We may disclose your information in the following circumstances:
• Legal Requirements: To comply with applicable laws, regulations, court orders, or legal processes
• Public Health and Safety: To prevent or control disease, injury, or disability; to report adverse events or product defects; or to notify persons of recalls
• Law Enforcement: In response to lawful requests by public authorities, including to meet national security or law enforcement requirements
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business (subject to confidentiality agreements)
We do not sell, rent, or share your personal information or PHI for marketing purposes without your explicit written consent.
Data Security
We implement reasonable physical, technical, and administrative safeguards designed to protect your information from unauthorized access, use, or disclosure. These measures include:
• Encryption of data in transit and at rest
• Secure servers and restricted access to PHI
• Employee training on privacy and security practices
• Regular security assessments and risk analyses
• Contractual protections with Business Associates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Access to Your Information
You have the right to request access to the personal information and PHI we maintain about you. You may request a copy of your records by contacting us at the information provided below.
Correction and Amendment
If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or amend it.
Opt-Out of Marketing Communications
You may opt out of receiving promotional emails or text messages from us by:
• Clicking the "unsubscribe" link in any promotional email
• Replying "STOP" to any promotional text message
• Contacting us directly at the information below
Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your prescriptions, deliveries, and account.
Restrictions and Objections
You have the right to request restrictions on certain uses and disclosures of your PHI. While we will consider your request, we are not required to agree to all restrictions. Contact us to discuss any restrictions you would like to request.
Breach Notification
In the event of a breach of your unsecured PHI, we will notify you in accordance with applicable law.
For more information about your rights under HIPAA, please refer to our HIPAA Notice of Privacy Practices.
Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our Site and services after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy, your personal information, or your rights, please contact us:
Wellscript Pharmacy LLC
36400 Woodward Ave, Suite 60
Bloomfield Township, MI 48304
Phone: (248) 792-7059
Fax: (248) 792-7216
Email: max@wellscriptpharmacy.com
For HIPAA-related questions or to request a copy of our HIPAA Notice of Privacy Practices, please contact our Privacy Officer at the above contact information.
Michigan-Specific Privacy Rights
Michigan residents may have additional privacy rights under state law. If you are a Michigan resident and would like more information about your state privacy rights, please contact us at the information above.
By using our Site and services, you acknowledge that you have read and understood this Privacy Policy.
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